How ApexGym works

1. How ApexGym works

ApexGym is built around one relationship: a coach and their clients. Everything else follows from that.

• Coaches pay a subscription and get the full toolkit — program builder, exercise library, nutrition tools, client roster, progress tracking and messaging.
• Clients use a free companion app. They join by entering their coach's referral code, and see the plans that coach assigns them.
• There is no standalone client product. A valid coach code is required at signup, so every client is tied to a coach from day one.

2. For coaches

2.1 Create your account

1. Download ApexGym and tap Sign up.
2. Choose the Trainer role. This decides which app you get and cannot be swapped later, so pick carefully.
3. Enter your name, email and a password.

2.2 Complete your coach profile

A nine-step wizard runs once, straight after signup. You cannot reach the dashboard until it is finished, because your clients and your coach profile both depend on it.

You can edit any of this later from Profile → Edit profile. Everything here except your contact details is shown on your coach profile to the trainees linked to you — so write it as something a client will read.

2.3 Start your free trial

Once setup is done you choose a plan. See Billing & subscription for the full detail — the short version is 7 free days on monthly, 14 on annual, card saved but not charged until the free days end.

2.4 Learn the five tabs

2.5 Invite your clients

1. Open the Home tab — your referral code is on the dashboard.
2. Share it however you like: message, email, in person.
3. Your client signs up, picks the Trainee role, and enters your code during their intake.
4. They appear in your Clients tab immediately, with their full intake questionnaire attached.

An existing client with no coach can also link later from Profile → Link a trainer.

2.6 Build a program

1. Plans → new plan. Give it a name and description.
2. Add training days. Name each one — “Push A”, “Legs”, whatever your system is.
3. Add exercises to each day from the library of 4,880+ movements. Search by muscle group, equipment or body part.
4. Set the prescription per exercise — sets, reps, weight, rest seconds, or time for holds and intervals.
5. Save. The plan is now reusable as a template.

You can also add custom exercises that aren't in the library. They sync instantly and are available in every future plan.

2.7 Assign and track

• Assign from Plans → the plan → Assign. Push to one client or your whole roster at once.
• Clients are notified and the plan appears in their app immediately.
• Track from Clients → a client. You see logged workouts, sets and weights, body measurements over time, nutrition logs and progress photos.

3. For clients

3.1 Join your coach

1. Download the app and tap Sign up.
2. Choose the Trainee role.
3. Enter your name, email and password.
4. Enter your coach's code when the intake asks for it.

3.2 Complete your intake

An eight-step questionnaire. Only the basics and your goal are required — everything else can be skipped and filled in later, but the more your coach knows, the safer and more personal your programming is.

Be honest in the medical steps. Injuries and conditions are what stop your coach prescribing something that hurts you. See Who can see what for exactly who this is visible to.

3.3 Your four tabs

3.4 Do a workout

1. Open Plans and pick the day.
2. Tap an exercise to see an animated demonstration plus form notes.
3. Log your sets, reps and weight as you go.
4. Use the built-in rest timer between sets — it runs on the prescribed rest and buzzes when you're up.

Everything you log appears on your coach's dashboard.

3.5 Nutrition and water

• Log food by searching a live database for exact macros, or enter a food and its calories, protein, carbs and fat by hand.
• Browse recipes matched to your diet preference and allergies.
• Track water against your daily target.

3.6 Progress photos and measurements

Add photos from Home → Progress Photos to compare side by side over time, and keep body measurements updated so your coach can see the trend rather than a single number.

4. Feature reference

5. Billing & subscription

Only coaches pay. The client app is free forever, and ApexGym never sits between you and your clients — we do not process their payments, hold your money, or take a cut of what you earn.

5.1 Cancel or resume

1. Open the Billing tab.
2. Scroll to the Coach Plan card.
3. Tap Cancel Subscription and confirm.

No fee, no minimum term, no email to us. You keep access to the end of the period you paid for, and the date is shown on that card. Changed your mind before then? The same card offers Resume Subscription.

Your first payment on a plan is refundable in full for 14 days — see the Refund & Cancellation Policy.

5.2 What happens if you cancel

Nothing is deleted. Your clients, programs, templates and chat history are all preserved — coach features simply lock when the period ends, and everything is restored exactly as it was the moment you resubscribe. Your clients keep the plans already assigned to them. To erase your data instead, use Profile → Delete account.

6. Who can see what

• Your coach sees everything you share: profile, full intake including medical history, workout logs, nutrition, progress photos and your messages.
• No other coach can see any of it. This is enforced by database security rules, not just by the interface.
• A coach's profile is visible to their own linked trainees — name, photo, bio, specialties, certifications, experience, location and pricing. There is no public directory; a trainee only sees the coach whose code they joined with.
• We never sell personal information and never use health data for advertising.

Full detail in the Privacy Policy, including how to get a copy of your data or have it deleted.

7. Troubleshooting

“My coach's code isn't working”

Codes are 6 characters and are not case-sensitive. Check for a mistyped character, and confirm with your coach that you have the current code. If it still fails, the coach account may not have finished setup.

“I can't get past the setup wizard”

Some fields are required — the basics and your goal for clients, and all nine steps for coaches. The step indicator at the top shows where you are; scroll up on any step to see which field is flagged.

“I subscribed but the app is still locked”

Access unlocks only after the purchase is confirmed back from the store. If the payment sheet was dismissed midway, nothing was charged and nothing was activated — try again from the same screen. If a charge appears on your statement but the app is still locked, contact us with the date and amount and we will fix it.

“I don't recognise a charge”

Our charges appear as Google *ApexGym. Please contact us before disputing with your bank — we can almost always resolve it the same day, whereas a dispute takes weeks and locks the account while it is investigated.

“I'm not getting notifications”

Check notifications are allowed for ApexGym in your device settings. Trial and billing reminders are sent by email as well, so check the address on your account.

Still stuck?

Use Profile → Contact us in the app, or write to us directly. Real people read every message.